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Technology Adoption And Change Management
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The Key Role Of Frontline Managers In Change Management
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By Francis Albert R. Somoprosis Albert R. Somra Sepper Scolly Coz Dot Organs Google Scholar and Christie PetroCovica Petrova Scapophilus Skylat Prints. Crake Petrova is a senior lecturer in the Faculty of the University of Technology, Engineering, Computer and Mathematics (DKM) in Auckland, New Zealand. He held the doctor. From Auckland University of Technology. It has more than 10 years of international experience in consulting and management of the information system and has over 15 years of lectures in the information system, programming, information protection and protection with data and computer networks. It has published and published New Zealand and internationally. Its current research interests include the adoption of mobile services and development and applications, machine learning applications and e -learning. Currently, she oversees doctors’ research in context, such as mobile cloud safety, elderly care and learning transfer. It also oversees a number of research and projects in the information, information system and technology safety and the development of mobile systems. He is a treasurer of Attack New Zealand and is the Association for Information System (AIS) and the Institute of Information for Science (ISI). .
Department of Computer and Information Sciences, Engineering Faculty, Computer and Mathematical Sciences, University of Technology in Auckland, City Campus, Acland 1010, New Zealand
Why Your New Tech Has Low Adoption & How To Improve
Submitted: August 31, 2024 / Reviewed: 7 November 2024 / Accepted: November 20, 2024
In response to the rapid progress in Smart Technology and Pandem 2019-2020, the catering industry has accelerated the adoption of modern technologies. However, new technologies often disrupt and may not be compatible with the organization’s strategy, technical skills and the expectations of employees and clients. It adversely affects the new technology price and its adoption and permanent use. A review of the relevant research presented in this article indicates that despite the many possible points of acceptance technology and adoption ideas and business management and changes, these links are quite deep in the context of hospitality. I have not been searched. Drawing ideas about current ideas, this study suggested a new conceptual framework for technology management in hotel organizations. The four stages of the framework represent the process of adoption of technology from starting to institutionalization, connecting theoretical construction to the material needs of hotel organizations. The framework considers adoption of technology as a change process that includes leadership capacity and construction. This shows how to transform digital capacity and adopt technology through integrated approach management can lead to sustainable digital innovation. Practitioners can use the framework to regularly evaluate the ability of new and new technologies and develop the necessary digital qualifications, while organizing resistance to organizational culture changes and changing users.
Due to the relying on personal service, the catering industry was affected in 2019, especially in 2020 and 2021, the worst of the Covade 19 pandemic diseases. Earlier, high contact, high contact and personal service supply was a source of hotel delivery. During pandemic disease, these customer service points have become a possible way to transmit viruses. Требаше да .е успе да би .и улажат здравствените ризицицицицицицици In this way, epidemic has accelerated the adoption of modern technologies such as service robots, interfaces, facial recognition and smartphone applications. Овие алатки беа искористени да да се сезбенција на пандемија и сако средста па преостата конкурена [2, 4]. Некои организаци. вните деловни. .Ротивно на тоа, хотелите кои не се пе пе пе пе п п п п п п п п п п п п п н н н н о о ое ое жуваат одржливи операции и да инвестираат во иновации [1, 6].
Преференците на клиентите исто така се променија. На пример, ксу и др. [7] открил Студијата . Оддршката на клиентите за ито ша па па пативната ефикаст (на пез клуч), исто така, с 9, 10].
Successful Technology Adoption
Организите кои вклуват мерки епнување [11, 12]. Сепак, новата технологија честопати беше воведена набрзина и без стратешко разгледување [13]. Бариерите зосвомување, како што се серот персоналот кон оперативната иновација, имаативен а хотелот да има корист од .омувањето на нова технологија
Според Бонаноми [15], повеќето дигитални стратегии за трансформација не успеваат затоа што организациите приоритет на спроведувањето на најновиот софтвер и алатки без да управуваат со нивното влијание врз луѓето, процесите и организациската култура. Иконону и сор. [16]. на вработените во хотелот иочекувањата на клиентите, додека, водека, всто време, да ги исполололатешели на нана. цијата.
Employees’ abilities, such as technical skills, are the basis of successful digital change [5, 16]. Among them, Information Technology (IT) expertise and modern capacity and hotel administrators and owners innovation are included in IT [17]. For example, a strong technology -based trend of some established international hotel chains has enabled them to respond immediately to organizational knowledge and experiences and improve the quality of service. [18] –
However, new technologies can disrupt traditional hospitality operations as they change the operating model and affect customer relationship management [19, 20]. For example, innovation, such as touch -free solutions, requires full technical integration with existing systems, while ensuring that technology does not ignore the guest’s experience [21]. In this way, many managers (mainly from small hotels) hesitated to accept the risk of investing and adoption in new technology. He continued to follow the pre -candidates for services for services.
Drive Microsoft 365 Adoption: Effective Change Management
There is an important research literature institution to adopt new digital technologies in the field of hospitality. Previous research is investigating how technological innovation has been used to meet the needs of new information [24], which focuses on technical standards and compatibility [25]. Recent experimental research has maintained focus on consumer experiences and also reviewed value creation, competitive advantage and the effects of technical innovation on the organization. На пример, Ndhlovu et al. [26] He pointed out that adopting digital tools significantly affects the welfare of the hotel staff because employees are afraid of working losses and displaced. In addition, the value of digital change and how it affects one’s work can encourage moral emissions and can lead to staff’s immoral behavior [27].
The role of hotel employees, attitudes, and digital skills is not tested in the process of adopting factors in the process of adopting a significant depth [28, 29]. Some studies suggest that entering new technology into the transformation management process can help organizations pave the way for business processes and successful digital changes [30, 31]. However, relatively few Fewer researchers have examined the adoption of technology and the permanent use of technology through the transformation management lens [14].
Research on technology and business strategies is also limited [32]. Парк и сор. [] 33] It concluded that the current research on innovation in the catering industry is primarily looking at technology as a method of providing service and suggests that future research is administrative and institutional. The process with the innovations should also be taken into account.
This study refers to the Gulf that provides the ideological concept of technological innovation, from initially accepting technology to continuous use. He sees the technology as a “strategic opportunity to create and use development options” [32]. Прашањето за истражување е
