Finance Charges Dbs – October 12, 202324 October 2023 IYOSS 2 Bank DBS Indonesia, Digi Bank, Annual Credit Card Association, DBS Bank credit card, comments on the closure of the credit card
I own the Digi Bank credit card number. 4055-6316. On July 5, 2023, I eliminated the accusations of RP59,172 late and the financial charges RP122,876 through the Digi Bank 1500 327 Call Center. The notification agent will be processed for 3 business days, which will be notified by the number 20230705-3035905 and the results will be notified by email. Meanwhile, I didn’t use CCDG Bank unless
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But on the printing date of July 17, 2023 that I just opened on August 2, 2023, I received a list of RP273,729 RP Finance positions, where in this period I did not use Digi Bank CC, and before me presented one. If the temporary card is closed if they rejected me. But, in fact, my CC Digi Bank is still in an active state, and no part of the Digi bank has contacted me about the consequences of sending me.
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For the second time, I report the Call Center Digi Bank with 1500 327 as pre -offer. If it cannot be deleted, I am closed during my CC. The agent once again notifies that he will be processed with the reports of reports 20230802-ICRM-60166445 in 3 business days and will be informed of the results by email.
From Banco Digi, so for the third time I called the Digi Bank call center on August 10, 2023 and presented a strong complaint. Where the agent informs him: “If you are not there
Then I asked: “If the presentation has been rejected, why is my CC temporarily closed?” He replied repeatedly with the report number 20230810-3146415, which finally closed with the final action of CCI.
Once again, and my bill increased to RP496,585, although the CCDG Bank closed temporarily. Finally, I contacted Digi Bank again through August 18, 2023, but once again I did not get answers according to the response to the customer service that did not seem serious, and again the number of E3C70 reports that reported that the number was not the same as before. .
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Since I suspected, I reported directly through the chat and they gave me the ID-SR-20230818-ICRM-3162441 report. This time an agent named Anggad was advised to pay at least 50,000 invoices so that the presentation could continue, where
It will be deleted and the CC will be sent to reopen. The same day, I immediately paid the minimum IDR 50,000 bill through Tokopidia, and the next day, I confirmed again that I had paid.
, Report directly through the chat, and it is advisable to wait with the guarantee if the minimum payment is entered, then delete and activate CCDG Bank will be
Approved, I thought it was safe, and now I just hope that the CCDG Bank is active once again, because before it was a word ‘guarantee’, so my attention entered something else, let me turn, because my responsibility was fulfilled and He fulfilled my responsibility, and I was waiting for my right to return.
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On September 7, 2023, I opened Digi Bank’s request, and how surprised it had disabled my Digi Bank CC, not according to the last information I received. I immediately. He complained, where I had to wait 1 × 24 hours to examine the report No ID-20230907-ICRM-6174532. And the results of this examination suggest that my CCDG bank was permanently closed, with a very irrational reason, where I did not present the activation of CC after paying the slightest invoice.
Obviously, I called again on August 21, 2023 and asked to wait, you can register in my database. And do you think I report from July 5, 2023 to August 21, 2023? Clearly in each report of my report described repeatedly:
Why can you declare guilty of a very simple case? In contrast, once I presented the same to another CC (City Bank, Mega, BNI, Manderi). The longest 3 days are the solution, some only one day. They are approximately 2 months, in addition to a user whose quality of credit is fluid and has no problem with the verification of BI, even complex.
In the application, I admit that I am the best user interface through DBS, but laments in terms of service, DBS Bank is the worst bank in internal coordination through DBS.
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The reader’s letter editor through this letter, we …
Consumer rights to listen to their opinions and complaints of goods and services guaranteed by article 4D of the Consumer Protection Law.
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On 2/2020 I received the DBS bill of RP24,567,195 that will be strengthened on 02/19/2020. Then I used 3 ways to pay 02/19/20.
The amount of RP604,991 is due to the fact that I was considered paying at the end of the day. Although I paid on 19, the DBS bank is because the banking system was not yet online, so the payment was gradually received. Although I know, many other banks can receive immediate and online payment, in this sophisticated period there are still banks that are not yet online.
And he said it would be processed because the word CS was played the same day. In just 4 months I telephone, why was it erased
In the fourth month, I received the annual contribution bill of 3 dBs from RP.
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In the fifth month, it was deprived of the limit, although before that I still left a range of RP1,000,000 in the DBS bank because this annual rate affected me.
Because in the fifth month I changed the fees and still left a limit that did not happen, but immediately after changing the quotas. I was used alone
Here I would like to point out that if you want to change fees like other banks, why not tell the system that the limit is not enough? Ok for me
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Consumer rights to listen to their opinions and complaints of goods and services guaranteed by article 4D of the Consumer Protection Law.
“BNI CO -Brand Map Clubs respond about the delivery of credit cards that have exceeded the time limit for shipping, there is no explanation”
On December 25, 2024, Shop Mall Market Place Samsung official on July 2, August 202110, 2021 Timbor Bondo 3 comments Bank DBS Indonesia, Annual Credit Cards Rate, DBS Bank Credit, DBS Bank Credit in Samsung Galaxy S 24 Ultra Cell Buyed Teles. Card, the service status does not agree with the contract
I am a DBS credit card user with number 4157-36 **-***-** 15. In January 2021, I received an RP bill. Where is 1, 264, 873 Bill Bill RP? 400,000 is an annual rate. At the beginning of February, I called DBS customer service for annual tariff conversations and also closed my credit card. The results of the conversations that I paid several invoices in January 2021 without the annual RP rate. 870, 873 and customer service said my card would be disabled. I agreed and paid it in February.
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Then I was surprised to comply with an email that the annual association bill was still happening in May 2021. Then I asked the DBS client’s career, asking about the closure of my card, and they told me to wait to contact To the DBS collection. There was no DBS call for a few weeks and I called DBS customer service to his career to ask again about the closure of my credit card and the answer remained the same as the call from the collection waiting
Finally, on July 27, 2021, I received a call from the DBS collection, which said that I still have annual contribution arrears and I had to pay immediately. I tried to say the historical carefully since the beginning of the end of the credit card, but the DBS collection also made a threat that if I do not pay and speak strictly, my name is BI, I will be ugly.
Respond to the DBS bank response so that the problem is not high, since you plan to pay the payment and credit card according to the procedure provided as a user. But finally it is so.
Reader’s letter editor
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Consumer rights to listen to their opinions and complaints of goods and services guaranteed by article 4D of the Consumer Protection Law.
On December 25, 2024, I bought Samsung Galaxy S24 Ultra -Cell in the official Shafi Market Market market in Samsung.
